STATEMENT ON THE PROTECTION OF PERSONAL DATA

Users who approve the KVKK Data Processing Permission box accept the following matters within the framework of the Enki Sigorta Aracılık Hizmetleri A.Ş. Clarification Text on the Protection of Personal Data below.

In the event that a health insurance is concluded, I accept that my personal health data will be processed by Enki Sigorta Aracılık Hizmetleri A.Ş. and shared with domestic business partners (Relevant Insurance Company, Health institutions) for the purpose of fulfilling the health insurance policy.

I accept that my personal data will be shared with Enki Sigorta Aracılık Hizmetleri A.Ş. and the Insurance Companies of which it is an Agent for the purposes of fulfilling the policy, monitoring and improving the quality of service offered to customers.

I accept that my personal data will be transferred abroad for the purpose of providing your products and services in case the servers such as cloud computing systems and e-mail infrastructure used by Enki Sigorta Aracılık Hizmetleri A.Ş. are located abroad.

CLARIFICATION ON THE PROTECTION OF PERSONAL DATA

Basic information on the protection of personal data transferred to Enki Sigorta Aracılık Hizmetleri A.Ş. is included in this section. Enki Sigorta Aracılık Hizmetleri A.Ş. presents the following explanations to the attention of our customers and third parties using our website in order to fulfill the clarification obligation arising from Article 10 of the Personal Data Protection Law No. 6698 ("KVKK") and Article 5 of the Regulation on the Processing and Ensuring the Privacy of Personal Health Data ("Regulation").

1. What is the legal basis for Enki Sigorta Aracılık Hizmetleri A.Ş. to collect personal data?

Your personal data is processed based on KVKK Articles 5/1 and 5/2.

2. What methods does Enki Sigorta Aracılık Hizmetleri A.Ş. use in collecting personal data?

Your personal data is processed in accordance with the data provided by our customers who contact through channels such as General Directorate, Regional Directorates, agents, brokers, call center, contracted health institutions or who conduct transactions electronically, data transmitted by our group insurance customers about their employees, the consent of our customers and the provisions of legislation.

We would like to remind you that the website www.saglikturizmisigortasi.com owned by Enki Sigorta Aracılık Hizmetleri A.Ş. is a site that uses cookies. A cookie is a file, mostly consisting of letters and numbers, that is stored in the internet browser or hard disk of the device being used and allows the identification of that device. You can find a detailed explanation of the cookies used on the website on our home page.

It is essential that personal data shared with Enki Sigorta Aracılık Hizmetleri A.Ş. is shared directly by the insured party with explicit will. However, Enki Sigorta Aracılık Hizmetleri A.Ş. reserves the right to obtain personal data from public institutions, especially the Insurance Information and Surveillance Center, from which we have the right to obtain information by law, and from the contracted institutions from which the insured receives services.

3. For what purposes does Enki Sigorta Aracılık Hizmetleri A.Ş. use personal data?

Enki Sigorta Aracılık Hizmetleri A.Ş. may record, store, update, disclose to third parties, transfer, classify and process your personal information in cases and to the extent permitted by legislation.

Your personal data is used for the following purposes:

• To verify the identity information of the person performing/having the transaction performed,
• To record addresses and other necessary information for communication,
• To communicate with our customers on matters related to the terms or current status of your insurance contract,
• To inform our customers about changes occurring in your contract,
• To prepare all records and documents that will form the basis for transactions in electronic (internet / mobile etc.) or paper form,
• To fulfill the obligations undertaken pursuant to the insurance contract,
• To transmit insurance usage information of their employees to organizations that provide (health) insurance for their employees,

To offer special campaigns and other benefits to our customers who have explicit consent, to be able to send all kinds of commercial electronic and written messages, to perform customer segmentation based on the data obtained, to perform data mining and other statistical analyses through survey and telesales applications, to improve customer data quality, to design and manage loyalty actions for customer management as well as cross-selling and win-back actions, and to communicate with our customers by all means such as telephone, short message, multi message (MMS), e-mail, letter, fax, messages displayed on web pages through cookies, location information and push notifications sent in mobile applications, and automatic calling machines to offer benefit and sales offers related to our products and services using our customers' information (demographic, personal, shopping, visit, offer, survey responses, information existing on social media, browsing on sites, movement and location information in mobile applications and other information to be collected through all channels not limited to those specified here),

To be able to inform our customers about the services recommended to our customers by our contracted hospitals, repair shops, experts and other contracted persons and institutions, our agents, brokers and other solution partners, and to be able to offer other services arising from the fulfillment of the insurance contract

To evaluate customer complaints and suggestions regarding our products and services,

To fulfill our obligations arising from KVKK and to exercise our rights arising from legislation.

4. How does Enki Sigorta Aracılık Hizmetleri A.Ş. protect your personal data?

Personal data shared with Enki Sigorta Aracılık Hizmetleri A.Ş. is under the supervision and control of Enki Sigorta Aracılık Hizmetleri A.Ş. Enki Sigorta Aracılık Hizmetleri A.Ş. has assumed responsibility as a data controller to establish the necessary organization and take and adapt technical measures to protect the confidentiality and integrity of information in accordance with the provisions of the relevant legislation in force. We would like to inform you that, being aware of our obligation in this regard, we always update our data processing policies in accordance with international and national technical standards on data privacy.

5. Does Enki Sigorta Aracılık Hizmetleri A.Ş. share your personal data?

The sharing of personal data belonging to our customers with third parties takes place within the framework of customer permission, and as a rule, personal data is not transferred to third parties without the consent of our customer.

However, personal data is shared with courts and other public institutions due to and limited to our legal obligations. In addition, personal data is transferred to contracted third parties in order to provide the services we have committed to and to perform quality control of the services provided.

Necessary technical and legal measures are taken to prevent rights violations during data transfer to third parties. However, Enki Sigorta Aracılık Hizmetleri A.Ş. is not responsible for the data protection policies of the third party receiving personal data and for violations that occur in the risk area under the responsibility of the third party.

6. Does Enki Sigorta Aracılık Hizmetleri A.Ş. share your personal data with third parties abroad?

Your personal data may be shared with Enki Sigorta Aracılık Hizmetleri A.Ş. (refers to Enki Sigorta Aracılık Hizmetleri A.Ş. and/or its affiliates, subsidiaries, joint ventures and all their branches and offices), with program partner institutions and organizations with which we cooperate to carry out insurance activities, with domestic and foreign reinsurance companies, with domestic/foreign persons and institutions from which we receive cloud storage services, with domestic/foreign organizations with which we have agreements regarding the sending of commercial electronic messages we send to our customers, and with survey companies within the scope of various marketing activities and other domestic/foreign third parties in order to provide you with better service and ensure customer satisfaction.

7. What are your rights arising from the Personal Data Protection Law?

Pursuant to KVKK, we would like to remind you that you have the rights to:

1. learn whether your personal data has been processed or not,
2. request information if it has been processed,
3. learn the purpose of processing and whether it is used in accordance with its purpose,
4. know the third parties to whom it has been transferred domestically / abroad,
5. request correction if it has been processed incompletely / incorrectly,
6. request deletion/destruction within the framework of the conditions stipulated in Article 7 of KVKK,
7. request notification of the transactions carried out pursuant to items (d) and (e) listed above to the third parties to whom it was transferred,
8. object to the emergence of a result against you due to analysis exclusively by automatic systems,
9. request compensation for damage in case you suffer damage due to processing in violation of KVKK.

8. How can I be informed about legislative changes regarding personal data?

The rights you have pursuant to KVKK are the obligations of Enki Sigorta Aracılık Hizmetleri A.Ş. We would like to inform you that we process your personal data with this awareness and to the extent required by legislation, that we will update this information on our page in accordance with the new legislation in case of legal changes, and that you can easily follow the updates made through this page at any time.

9. How can I be sure that the data is kept current and accurate?

Pursuant to Article 4 of KVKK, Enki Sigorta Aracılık Hizmetleri A.Ş. has an obligation to keep your personal data accurate and current. In this context, in order for Enki Sigorta Aracılık Hizmetleri A.Ş. to fulfill its obligations arising from the legislation in force, our customers must share their accurate and current data with Enki Sigorta Aracılık Hizmetleri A.Ş. In case your data changes in any way, we kindly ask you to update your data by contacting us through the communication channels specified below.

10. Would you like to ask questions about your personal data to Enki Sigorta Aracılık Hizmetleri A.Ş.?

You can make your applications regarding your rights within the scope of KVKK by sending an e-mail to ([email protected]) in the "Contact" section of our website with the KVKK Application Title.